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Serv-u MFT and gateway licensing
We have been using serv-u ftp for years now and have decided to upgrade to the gateway and MFT offering. I am trying to get my head around the licensing for this product. I currently own the...
View ArticleRe: Ticket updates by CC'd users
I'm on version 12.1 and I can see something that looks interesting in Setup > Tickets > Options > Allow Non-User CC Updates (checkbox) The info balloon on it states: Allow Non-User CC...
View ArticleRe: Applying views based on custom fields
Unfortunately not very helpful for us in that what we are trying to do is create custom views that are bound to device types so that as we add devices they naturally come up with all the right...
View ArticleRe: Communication Ports for Additional Polling Engine
I'm sure you know this but I didn't see it mentioned so I figured I'd add it. You'll need 161/162 for SNMP as well as 443 for VMware API polling if you're doing that. Other than that it looks good to...
View ArticleRe: Communication Ports for Additional Polling Engine
Yeah, the monitoring bits aren't an issue because the poller is being installed in a secure environment. I just need to know which ports it needs open to communicate back to the "mothership".
View ArticleRe: Communication Ports for Additional Polling Engine
In my experience you need the following. I'm being really explicit here in case your additional poller is in a DMZ or across any kind of firewall. If it's just another poller in the core, you probably...
View ArticleRe: Communication Ports for Additional Polling Engine
Thanks Leon Adato! When I talked to the support guy I asked about port 80 between web and addt'l poller and he didn't seem to think that was required. As far as the rest of your list is concerned,...
View ArticleRe: Communication Ports for Additional Polling Engine
Sorry, yes. I also went and checked with TCPview. Obviously ICMP. SNMP polling, Active directory, DNS, syslog, traps, etc... all have their own port requirements as well...
View ArticleRe: Communication Ports for Additional Polling Engine
1801 will probably be need to be open for MSMQ, I think it depends on the exact version of all of the solarwinds components. Nothing fails exactly, you will just get odd errors. On some versions this...
View ArticleRe: Linux script execution error. Script file creation failed.
I also have this error on all of my Redhat 5.5 servers for the basic Apache tests. I also experienced this starting in SAM ver 6.1. I have an open ticket as well Case # 596023 There is no resolution...
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Re: web login not working on Internet explorer 7
Not a known issue. May want to try clearing browser cache. Same issue with Chrome / FF?
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Raw Server CPU/Memory Data Report - every 5 minutes of data values
Can anyone tell me how I can duplicate what you see here with SAM? This is data from BMC from 2012, now we need to duplicate this in Orion. Basically a snapshot of Memory and CPU every 5 minutes from...
View ArticleRe: Export to PDF - works for some pages and not for others?
We did introduce some fixes for PDF export in 10.7. That specific issue does not ring a bell, but we did upgrade the rendering engine.
View ArticleRe: Issue in handling images in Dameware V10
Would you be interested in a GoTo with our Dev team? We'd like to see you reproduce the problem. -Craig
View ArticleRe: Applying views based on custom fields
You don't need to fundamentally change it just provide an override function so that unknown devices are able to be moved to an appropriate category. In terms of the functionality we are trying to use....
View ArticleRe: Unable to monitor CPU and Memory of Fortigate
Hi Leny, If you upgrade to NPM 10.7, we do have a built-in poller for Fortgate. Regards, Rob
View ArticleUknown Node
Hi all, I'd like to start by saying yes I am quite new to the solarwinds world as I have recently been tasked with maintaining and most of my experience is based on how I broke it and fixed it. I...
View ArticleRe: SolarWinds.MRC.Licensor has stopped working
Your best bet is to open a support ticket and they should be able to get you fixed up. -Craig
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Re: Average Bits Per Second Chart Using Specific Interfaces
Surely- when you're creating the datasource for the Custom Chart select the "Dynamic Query Builder" Option:
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