I'm in the same situation as far as responsibilities go, and we're still currently in the process of working the kinks out of our inventory management solution. The main issue I have, is that it's a part of our ticketing system, but there is currently little functionality within the software to generate inventory based tickets.So I've had to work on an ad-hoc solution utilizing stored procs and triggers to generate e-mails to create tickets (and reports) based on inventory needs, software maintenance renewals, etc...
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