Have you tried creating your own application template? You can start with the Component Monitor Wizard under [Settings - SAM Settings - Component Monitor Wizard] to monitor processes, services, performance counters, etc associated with the application. I also suggest adding a POP3, IMAP4. MAPI, or Exchange Web Services User Experience Monitor to ensure mail is going through the Voltage Email Security application and being delivered properly to your mail server (Exchange/Domino/etc).
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