Hello All,
I've recently been trying to install the Server Sensor agent on some Windows servers that are behind a firewall. I allowed port 135 from the NPM server to these nodes and allowed port 17778 from these nodes to the NPM server (as listed in the admin guide). When I first tried to deploy the agent, everything seemed to go well; the nodes were added to the list of sensors and they showed a status of Agent being installed (I don't remember the exact wording). After a while, instead of the agent installation completing, the status showed an error that the installation failed and these nodes wouldn't be monitored.
I then deleted the nodes from sensor list and had the agent uninstalled from the servers themselves so that I could start the deployment over again. At this point all I have been getting the following error when I click on the Add Nodes button (after the credentials have been successfully tested):
I wasn't able to find this error in the SolarWinds knowledge base, so I'm hoping someone here has some insight as to what is going wrong with my deployment.
Thanks very much.