I would recommend you try changing the credentials to the local administrator account on that server and see if that works. Use the ".\administrator" format to specify the credentials are local. If that does not work,login to the Orion server using the "bob" credentials and attempt to connect to the Windows Event Viewer remotely using the Event Log MMC to see if that works. If it does, please open a case with support so we can troubleshoot this issue further.
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